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Are you having a mental health crisis? Call or text 988 to reach a specialist on the suicide and crisis lifeline.
Mental health & substance use resources
From therapy to self-guided help, you have access to a range of behavioral health benefits.
If you're struggling, we're here to support you.
Use Find a doctor to search for in-network behavioral health providers covered by your health plan.
View our step-by-step guide for help using the tool
Our dedicated Mental Health Customer Service team can help you understand your benefits and find the right type of care. Call the phone number on your member ID card.
Read How to Choose the Right Behavioral Health Provider to learn about provider types and services and find the support that fits your needs.
Self-guided resources
Explore self-assessments, articles, videos, and podcasts for help with concerns such as anxiety, stress, work, and parenting.
Mental health check-in
This 10-minute assessment helps you check in on your mental health. Based on your answers, we then connect you to resources on anxiety, depression, eating disorders, substance use, and more.
No matter what level of behavioral health care you need, you have inpatient and outpatient options. We're here for you every step of the way. Early and regular screening for depression, anxiety, and other behavioral health concerns supports your overall health.
Inpatient treatment can be a powerful tool for addressing mental illness, substance use, and other serious conditions. If you need inpatient treatment, contact your healthcare provider or visit your nearest emergency room.
Your plan is here to support you on your journey to recovery from substance use or addiction. We offer a range of outpatient and inpatient programs to help find the best path for you.
From autism diagnosis to finding the right treatment approach, we’re here for you. We offer resources to empower you and your loved ones.
They can help find potential problems, prevent bigger issues, help you or your child or teen feel and do better.
Anxiety can be caused by many things, including feeling overwhelmed or worrying about the future. It can also be part of a normal reaction to life’s challenges. We have tools to help you feel calmer and more in control.
Depression can be a serious medical condition requiring treatment. Discover tools and support to begin your journey to feeling your best.
If you've been through a traumatic event, Post-traumatic Stress Disorder (PTSD) can cause flashbacks, anxiety, or depression. We have resources to help you heal and move forward in a way that feels right for you.
Everyone experiences grief differently. Whether you're feeling sadness, anger, or exhaustion, we can connect you with support and help you find comfort.
Obsessive-compulsive disorder (OCD) can interfere with daily functioning, including intense anxiety, intrusive thoughts, and repetitive behaviors. We offer ways to manage your symptoms and find relief to feel better.
Welcoming a baby can be exciting, but some new parents also experience intense sadness, anxiety, and fatigue after childbirth. Explore stories and support to get the help you need and to get back on track.
Learn about the guidelines and training materials Blue Shield uses to make decisions about your care. In compliance with California Senate Bill 855 (SB 855), Blue Shield gives you access to the clinical guidelines and educational materials we use to make medical necessity determinations for mental health and substance use disorder services. Read our compliance statement and get directions on how to access
*This Continuity of Care process applies to all plans except for Medi-Cal and Medicare. If you have questions, please call the Customer Service number on your Blue Shield ID member card.
Page last updated: 8/21/2026