Patient care resources

Find information that can help you assist your patients – Blue Shield of California and Blue Shield of California Promise Health Plan members, including language assistance resources, educational materials, resources for the disabled, preventive health guidelines and more. Also get images of ID cards by plan type, and information about member rights and responsibilities.
 

Advance directive

Get information on patient self-determination provisions through advance directives from the California Health and Human Services Agency.

Learn more about advance directives


Ancillary provider rosters

Get a listing of Blue Shield contracted providers for ambulance, home health, medical equipment, home infusion, nursing, dialysis and other services.

Get rosters by provider type


Behavioral health resources

Use these resources to provide immediate support for your patients’ behavioral healthcare needs.

Find resources


Blue Shield and Blue Shield Promise member identification (ID) cards

View samples of member identification cards.

View ID card samples


Complex care programs

Learn about Complex Care programs, as well as other care management programs available to eligible members.

View resources


Health management programs

​Health management program overview (PDF, 60 KB)


Hearing and visually disabled resources

Access a listing of California assistive services, resources and organizations that serve the hearing and visually disabled, with contact information.

View the listings


Home infusion

If you are considering home infusion for a member, use this patient-friendly flyer to help guide your discussion on the benefits of home infusion.

Download Introduction to home infusion flyer (PDF, 27 KB)


Language assistance resources

Find contact information for the Language Assistance Program, which provides written and spoken translation services.

Find contact info


Medicare injectable drug coinsurance tool

Use this tool to approximate the patient cost share amounts for injectables covered under Part B that your office administers to Medicare patients.

Get more information


Member rights and responsibilities

Get information about Blue Shield Member rights and responsibilities statements, as appears in member Evidence of Coverage.

View statements


Palliative care

Get an overview of Blue Shield’s palliative care program, including what services are included and who is eligible.

Learn more about palliative care


Preventive health guidelines

Access preventive health guidelines for healthy children, adolescents and adults. Included are immunizations, health screenings and more.

View guidelines

Provider and patient care programs

Learn about our programs supporting healthcare providers in offering our members access to high-quality care.

View our programs

Patient care forms

Submit these forms when delivering patient care, including forms related to coordinating benefits, member grievances, and more.

Find patient care forms for Blue Shield of California members

Find forms for Blue Shield Promise members

Live healthy programs and discounts for Blue Shield members

Blue Shield of California members have more than just basic health care. They have access to extensive health information, well-being tools, and more.

View programs and discounts

Health education resources for our members

Find health education materials available to Blue Shield of California and Blue Shield Promise members.

Access Blue Shield of California health library

View health education materials available to Blue Shield Promise members

© California Physicians' Service DBA Blue Shield of California 1999-2024. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.

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