Broker guide
Medicare Broker guide (PDF, 20.3 MB)
See our Medicare Broker Toolkit that includes our product offering, coverage area, commissions and bonuses, marketing support, and everything you need to know to sell our Medicare plans.
Tip sheets
We are excited to share the initial 2026 annual updates to our Sr Markets AEP materials:
CY2026 Tip sheets
- Los Angeles tip sheets 2026 (PDF, 1 MB)
- Orange County tip sheets 2026 (PDF, 1 MB)
- San Diego County tip sheets 2026 (PDF, 720 KB)
- Pacific Coast Central tip sheets 2026 (PDF, 547 KB)
- Inland Empire tip sheets 2026 (PDF, 532 KB)
- NorCal County tip sheets 2026 (PDF, 778 KB)
This training is intended for Sr Markets Sales teams use only. Distributions to consumers, other insurers, or any other external person or company is strictly prohibited.
Broker job aids and videos
Job aids
- Medicare Enrollment Site reference guide (PDF, 16 MB)
- Certification Site reference guide (PDF, 6 MB)
- Broker Connection quick reference guide (PDF, 18 MB)
- Shield on Demand quick start guide (PDF, 1 MB)
- HRA Broker Incentive flyer (PDF, 1 MB)
Videos
Broker webinars
Register for one of our training webinars to learn about industry updates and changes, and Blue Shield products and tools.
| Topic | Date | Time | Duration | Link to register |
|---|---|---|---|---|
| Snacks and Strategy Drop–in: Fullerton | Friday, July 24, 2026 | 10 a.m. | 2 hours | Register here |
| Coffee and D-SNPS with Eva Mendez! Panera Bread – South Gate | Monday, July 27, 2026 | 10 a.m. | 1 hour | Register here |
| Join us In-person for a Coffee and Chat with Mary You Chang! City of Industry | Tuesday, July 28, 2026 | 9 a.m. | 1 hour | Register here |
| 2026 Medicare Product Training – Orange County | Tuesday, July 28, 2026 | 10 a.m. | 1 hour | Register here |
| Meet and Greet with Kim Shields – San Diego South – San Diego | Tuesday, July 28, 2026 | 2 p.m. | 1 hour | Register here |
| Snacks and Strategy Drop-in: Fountain Valley | Thursday, July 30, 2026 | 10 a.m. | 2 hours | Register Here |
| Ready, Set, Enroll: AEP 2027 Sneak Peek – Statewide | Monday, August 3, 2026 | 11 a.m. | 1 Hour | Register Here |
| Ready, Set, Enroll: AEP 2027 Sneak Peek – Statewide | Monday, August 3, 2026 | 2 p.m. | 1 Hour | Register Here |
| How to Market Medicare (and Yourself!) Digitally/Social Media – Statewide | Tuesday, August 4, 2026 | 9 a.m. | 1 Hour | Register Here |
| Medicare Supplements: Who wants them, How to sell them, and Why sell Blue Shield's – Statewide | Tuesday, August 4, 2026 | 3 p.m. | 1 Hour | Register Here |
| Meet and Greet with Kim Shields – San Diego South – San Diego | Thursday, August 6, 2026 | 10:30 a.m. | 1 Hour | Register Here |
| Broker Connection and Navigate Broker Resources for AEP – Northern CA | Monday, August 10, 2026 | 10 a.m. | 1 Hour | Register Here |
| Join Us In-person for a Coffee and Chat with Eva Mendez! | Monday, August 10, 2026 | 10 a.m. | 1 Hour | Register Here |
| 2027 Sneak Peek Product Training – Santa Barabara, SLO and Kern | Monday, August 10, 2026 | 11 a.m. | 1 Hour | Register Here |
| LIVE – Sneak Peek 2027 Product Review – Southern California | Monday, August 10, 2026 | 1 p.m. | 1 Hour | Register Here |
| 2027 Sneak Peek Product Training – San Diego | Monday, August 10, 2026 | 3 p.m. | 1 Hour | Register Here |
| Donuts and D–SNPS with Mary You Chang! | Tuesday, August 11, 2026 | 9 a.m. | 1 Hour | Register Here |
| AEP Success Begins Here: 2027 Certification for MAPD, D‑SNP and PDP – San Diego County | Tuesday, August 11, 2026 | 10 a.m. | 1 Hour | Register Here |
| AEP Success Begins Here: 2027 Certification for MAPD, D‑SNP and PDP – Orange County | Tuesday, August 11, 2026 | 3 p.m. | 1 Hour | Register Here |
| 2027 Sneak Peek Product Training – San Diego HICAP Comparison Tool | Wednesday, August 12, 2026 | 2 p.m. | 1 Hour | Register Here |
| Get to Know Our Network: Regal Medical Group – LA and OC | Thursday, August 13, 2026 | 9 a.m. | 1 Hour | Register Here |
| Join Us In-person for a Coffee and Chat with Christy Frasca – PCC (Ventura) | Thursday, August 13, 2026 | 10 a.m. | 1 Hour | Register Here |
| Learn the value and importance EAE Dual Plans, plus HRA Incentive! – San Diego | Thursday, August 13, 2026 | 10 a.m. | 1 Hour | Register Here |
| 2027 Sneak Peek Product Training – Riverside /San Bernardino | Friday, August 14, 2026 | 10 a.m. | 1 Hour | Register Here |
| Snacks and Strategy Drop–in: Newport Beach | Friday, August 14, 2026 | 10 a.m. | 2 Hours | Register Here |
| Broker Connection Compare and Enroll Online Enrollment – Inland Empire and PCC | Monday, August 17, 2026 | 2 p.m. | 1 Hour | Register Here |
| Broker Connection Compare and Enroll Online Enrollment – San Diego County | Monday, August 17, 2026 | 2 p.m. | 1 Hour | Register Here |
| AEP Success Begins Here: 2027 Certification for MAPD, D‑SNP and PDP – IE and PCC Counties | Monday, August 17, 2026 | 3 p.m. | 1 Hour | Register Here |
| New to Medicare! Learn steps on how to sell Medicare lines of business with BlueShield – Statewide | Monday, August 17, 2026 | 3 p.m. | 1 Hour | Register Here |
| Broker Connection Compare and Enroll Online Enrollment – Los Angeles County | Tuesday, August 18, 2026 | 9 a.m. | 1 Hour | Register Here |
| AEP Success Begins Here: 2027 Certification for MAPD and PDP – Northern California | Tuesday, August 18, 2026 | 10 a.m. | 1 Hour | Register Here |
| Join Us In-person 2027 Product Review (MAPD, DSNP and Med Supp) with Eva Mendez! | Tuesday, August 18, 2026 | 10 a.m. | 1 Hour | Register Here |
| 2027 In-person Product Review – Orange County | Tuesday, August 18, 2026 | 12 p.m. | 1.5 Hours | Register Here |
| Broker Connection Compare and Enroll Online Enrollment – Orange County | Tuesday, August 18, 2026 | 3 p.m. | 1 Hour | Register Here |
| Join Us In-person for a Coffee and Chat with Mary You Chang! | Thursday, August 20, 2026 | 9 a.m. | 1 Hour | Register Here |
| Join Us In-person Coffee and Chat with Christy Frasca – IE (Ontario) | Thursday, August 20, 2026 | 10 a.m. | 1 Hour | Register Here |
| AEP Success Begins Here: 2027 Certification for MAPD, D‑SNP and PDP – Los Angeles County | Friday, August 21, 2026 | 10 a.m. | 1 Hour | Register Here |
| Snacks and Strategy Drop-in: San Clemente | Friday, August 21, 2026 | 10 a.m. | 2 Hours | Register Here |
| 2027 Sneak Peek Product Training – Northern California | Monday, August 24, 2026 | 10 a.m. | 1 Hour | Register Here |
| 2027 Sneak Peek Product Training – Los Angeles | Monday, August 24, 2026 | 10 a.m. | 1 Hour | Register Here |
| AEP Success Begins Here: 2027 Certification for MAPD, D‑SNP and PDP – Los Angeles County | Tuesday, August 25, 2026 | 9 a.m. | 1 Hour | Register Here |
| Meet and Greet with Kim Shields – San Diego North – Oceanside | Tuesday, August 25, 2026 | 11 a.m. | 1 Hour | Register Here |
| Medicare Supplements: Who wants them, How to sell them, and Why sell Blue Shield's – Statewide | Thursday, August 27, 2026 | 9 a.m. | 1 Hour | Register Here |
| Join Us In-person 2026 Product Review (MAPD, DSNP and Med Supp) with Mary You Chang! | Thursday, August 27, 2026 | 10 a.m. | 1 Hour | Register Here |
| Snacks and Strategy Drop-in: Main Street Garden Grove | Friday, August 28, 2026 | 10 a.m. | 2 Hours | Register Here |
| AEP Success Begins Here: 2027 Certification for MAPD and PDP – Northern California | Monday, August 31, 2026 | 4 p.m. | 1 Hour | Register Here |
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Page last updated 10/1/2025
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